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Using Insight and Innovation to Benefit Low Income Households

US-UK-Exchange-reportJanuary 2016

Over the past forty years the well being of households and businesses has become increasingly dependent on their relationship with financial services. Financial services offer the potential to help manage fluctuations in income and expenditure, build resilience against future shocks, and provide the means for people to take advantage of opportunities. Yet far too many people and businesses are struggling to achieve these positive outcomes: with low to middle income households and small businesses in particular finding it difficult to access and use financial products and services which are affordable and appropriate to their needs.

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