Privacy Policy


The website and all content presented on it is owned by the Centre for Responsible Credit Ltd. In this Privacy Policy when we refer to “us”, “we”, and “our” we mean the Centre for Responsible Credit Ltd.

Your privacy is important to us. This privacy statement explains what personal data we collect, why we collect it, and how we use it.

We comply with data protection law and its principles in respect of your personal data. This means that your personal data will only ever be collected and treated lawfully, fairly, and transparently:

Personal data is only collected and retained if relevant to the purpose that has been agreed by you;

Personal data is kept accurately and up to date;

Personal data is only retained for as long as necessary, and only for the agreed purpose;

Your personal data is protected securely.

We only obtain and share personal data with your express consent, and any personal information that you provide to us is only kept for as long as necessary. You can request that we delete your data at any time.

Hosting and maintenance of the rent-flex platform. Our website is hosted on [insert details] and any personal information is stored in our MailChimp account which we use for mailings to people who have given their consent for this.

This means that the information you supply to us is retained and processed on secure servers and your personal data is encrypted.

What information do we collect?

When you join our mailing list the website collects the following personal information directly from you:

Your name

The name of the organisation that you work for, and

Your e-mail.

​We do not collect any sensitive information from you in respect of your ethnicity, employment status, health, and household or financial circumstances.

Why do we collect this information?

We collect this information to provide you with news and information about CfRC and to keep you up to date with our latest reports and projects.

Who do we share your personal information with?

We do not currently share your information with any third parties, and we will never share or sell your personal data to any other third parties.

Your rights

You have the following rights in respect of information held on the rent-flex platform:

The right of access

You have the right to be provided with a copy of your personal information (the right of access). You can view the information that we hold by clicking on your preferences at the bottom of every e-mail we send to you or by e-mailing us as

The right to withdraw your consent

You can ask us to stop processing your data at any time by e-mailing us at

The right to restrict processing

You can ask us to suspend the processing of your data at any time, for example where you need to amend the data that we hold about you by e-mailing us at

The right to be forgotten

You can ask us to delete your data at any time by e-mailing us at

The right of rectification

You can amend the information we hold about you at any time by clicking on the link to your preferences at the bottom of every e-mail we send to you.

The right to data portability

You have the right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or to transmit that data to a third party.

The right to object

You have the right to object to our processing of your personal data for profiling or any other purposes by e-mailing us at

The right not to be subject to automated decision-making including profiling

Our website does not involve any automated decision-making.

Your right to complain

Our Executive Director oversees our data protection policies, protocols and Privacy Policy. For questions about this Privacy Policy, our data protection policies or how we handle and use your personal data, please contact

You also have the right to contact the Information Commissioners Office to file a complaint

Amendments to this privacy policy

We may amend this privacy policy from time to time to keep it up to date with legal requirements and the way we operate our business.

This privacy policy was last amended on 28th October 2021.