How do credit scores impact the financial behaviours of lower income households? Qualitative evidence

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How do credit scores impact the financial behaviours of lower income households? Qualitative evidence

New CfRC research indicates that some lower-income borrowers are highly sensitive to their credit scores, and this could be negatively impacting their financial behaviours: causing them to prioritise credit repayments over the payment of household bills and other essentials. People in financial difficulty may also be receiving inappropriate messages that encourage them to take on more credit than they can afford.

Report
Event

How do credit scores impact the financial behaviours of lower income households? Qualitative evidence

New CfRC research indicates that some lower-income borrowers are highly sensitive to their credit scores, and this could be negatively impacting their financial behaviours: causing them to prioritise credit repayments over the payment of household bills and other essentials. People in financial difficulty may also be receiving inappropriate messages that encourage them to take on more credit than they can afford.

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Our work makes a real difference to lower income households. We were leaders in the campaign for caps on the costs that payday lenders and rent-to-own firms can charge, which has saved borrowers an estimated £150 million per year since 2015. And our FlexMyRent project could eliminate the need for social housing tenants to incur any interest at all.

Most recently we have been supporting the We are Debt Advisers campaign from our own revenues.   We therefore welcome donations, of any size, which we can put towards current and future campaigns.
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